Refund Policy

Return & Refund Policy

We stand behind the quality of our fragrances.

Full Refund Eligibility:

Items with performance defects (e.g., scent longevity issues)

Our perfumes are guaranteed to last 6–9 hours on skin (varies by body chemistry) and up to 24 hours on clothing.

 

Non-Refundable:

Customer-caused damage (e.g., spills, mishandling).

Dislikes due to personal scent preference.

Exceptions:
If you believe your fragrance significantly differs from its intended scent profile, please provide proof (e.g., comparison with the original reference perfume) for review.

For approved returns, contact us at fragancias.e.elpatron@gmail.com within 25 days of delivery.